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Mount Vernon Township High School

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The Help Desk is the central point of contact for Technology Services.  Once contacted, we will assist you with all your technology needs.  We are committed to providing the best quality computer software, hardware, wireless connectivity, network, e-mail and A/V support services possible. We do so in an atmosphere of courtesy, professionalism, and respect toward every individual in the MVTHS community, with an emphasis on providing education to enhance each person’s knowledge for problem resolution.

 

SERVICES WE PROVIDE

Let the Help Desk be Your One-Stop Technology Empowerment Center! We are your first point of Contact for your computing needs!

  • Central point of contact to request general assistance from Technology Services
  • Assistance with access to the campus network, wireless, e-mail, and antivirus information
  • Answers to basic hardware, software, wireless, A/V and network related questions
  • Information regarding new accounts or passwords
  • Status of outstanding trouble tickets
  • Referrals to other sources for specific assistance
  • Consumables such as:  batteries, ink, etc.

 

CONTACT US OR STOP IN  At b106c

If you are on campus, please visit us at the Help Desk, B Building, Room B106C
Submit a trouble ticket online.

 

Send an email to: gwilliamson@mvths.org

Call us! On campus extension: 1812

We will get back to you within 24 hours. Otherwise, please leave a voicemail message at 618-246-1812. Please include your username, name, phone number, and a brief description of the problem you are experiencing. 

If you have any questions, concerns, or suggestions, please contact the Help Desk at ext. 1812 or submit a trouble ticket online.